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Education
Center “Daniele Venturini” |
| Since
2000 Nobil Metal, driven by current President Daniele
Venturini, has sought to institutionalise and coordinate
all training, consultancy and technical assistance
activity in a single department: the Education Center
“Daniele Venturini” (EC).
The EC has three main roles: technical support, customer
service, training.
Our training centre consists of a fully-equipped dental
laboratory, a training room with 13 work stations
equipped for fixed prostheses, a training room with
8 work stations dedicated for mobile prostheses, a
50-seat conference room and the recently opened New
Technology centre. The in-house technical staff work
closely with the Nobil Metal R&D Centre, Nobil
Bio Ricerche Srl and external consultants (dental
technicians), including 20 Labo Service (support and
company reference dental laboratories located across
Italy). |
|
Technical
support |
| This
work is intended to support the project, research
and development of Nobil Metal products as well as
those of other brands marketed by Nobil Metal. Before
a product is launched, it is tested both internally
and by external consultants to identify the ideal
operating protocols for obtaining the best possible
results.
During the production stages of a new alloy or other
material, the EC laboratory produces samples, as required
by the applicable ISO standard; these are subjected
to mechanical (modulus of elasticity, tensile strength,
elongation, tensile strength, hardness), biological
(corrosion and cytocompatibility), thermal (expansion
and melting range) and structural tests (crystal lattice
and metal-ceramic adhesion). After these test phases,
the material is ready to be assessed by external consultants
on real cases, before being released onto the market. |
| Customer
service |
| The
EC ensures that dental technicians get the right support
for using the devices in their daily routines. A team
of qualified and experienced technicians respond promptly
to the various requests or queries which may arise
during the project and finishing phases of the prosthesis.
The issues they are required to deal with are extremely
varied: from information on how to use a product or
a system to how to resolve problems encountered during
the various processes (with both fixed and mobile
prostheses).
When a problem is discovered with a prosthesis, a
macrophoto is immediately taken and the potential
causes are analysed. Possible solutions are then drawn
up and advice is sent to the client in a detailed
report (in technical, chemical, physical and mechanical
terms), together with diagrams and photos from the
Scanning Electron Microscope (SEM).
Thanks to this process, the dental technician can
deal with any problems which may arise during their
work with complete peace of mind. |
| Training |
| The
EC aims to provide the best possible training and
information to both business partners and clients.
When it comes to medical devices, the correct use
of the product is essential.
To this end, training is enriched through the development
of ever-closer cooperation with experts who are leaders
in their field, such as university lecturers, private
and public research bodies and professionals in the
sector.
Subjects range from mobile prostheses to fixed ones,
new materials and technologies whilst still keeping
the health of the patient at the forefront. |
 Training
and information September - October 2007
(42 Kbytes) |
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